Key Features of the Multi-Operator
Self-Exclusion Schemes

  • You will be excluded for a minimum six month period (12 months for betting shops)
  • You will have to supply proof of identity including a photo
  • You will be removed from all marketing databases and you will not be contacted during the period of your self-exclusion
  • You cannot leave the scheme before the exclusion period has expired
  • If you leave the scheme once the self-exclusion period has expired you will not be automatically added to any marketing databases

By joining self-exclusion schemes you are agreeing that:

  • the information you provide to join a scheme will only be shared with operators within the specific scheme
  • you will stay away from the venues from which you have self-excluded

It is up to you to keep to your self-exclusion agreement but the company and the staff will do all they reasonably can to help you. If you visit a venue from which you have self-excluded you will be asked to leave and the other venues in the scheme will be informed.